Insurance Claim Tips

insurance claim tipsWhen you need to bring your vehicle in for dent removal, collision repair, windshield replacement, and auto body repair, often your insurance company will cover it. In order to make sure we are able to properly serve you with a great auto body repair experience, we will need certain information first so we can work with the insurance companies and begin repair.

  1. Acquire an estimate from a reputable auto body facility, like Key Auto Body, that offers a lifetime warranty on their repairs and materials.
  2. Decide whether you’ll be paying for the repairs yourself, by a 3rd party, or by an insurance company.
    1. Payment by Insurance
      1. File a claim by phone or online (if applicable on insurance company website).
      2. Make a statement as to what happened in the loss.
      3. Receive a claim number.
      4. Be assigned a claims adjustor with a phone # and an email address.
      5. Secure rental reference # for Hertz or Enterprise rental if you have rental car coverage.
      6. Supply this information to your auto body collision center of choice. You have the right to choose! Click here for the California Auto Body Consumer Bill of Rights PDF.
    2. Customer Payment
      1. i Have your repair facility secure parts, prices, and confirm any possible additional damages by performing a repair blueprint estimate.
    3. 3rd Party
      1. Have your repair facility secure parts, prices, and confirm any possible additional damages by performing a repair blueprint estimate.
      2. ii Secure payment for preliminary estimate before repairs are started!
  3. Please be advised that the estimate is subject to part price changes and additional repairs!

Once you have all this information, we’ll handle it from here. Thank you for choosing Key Auto Body to handle your auto body estimate and repair needs!

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